Grievance redressal
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Under Section 13 of the DPDP Act and Rule 13 of the DPDP Rules, 2025, B-Webs has designated a Grievance Officer. They will acknowledge and respond to your grievance within 30 days.
Grievance Officer (DPDP Rule 11)
B-Webs Grievance Officer
Grievance Officer (Data Protection)
If we do not respond within the SLA, or if you are unsatisfied with the resolution, you may escalate to the Data Protection Board of India under DPDP Sec 13(4) / Rule 13.
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